We put talent into your hands.
We’re not a BPO that takes work off your hands. We’re a Talent Augmentation partner that puts world-class talent into your hands, and keeps it under your control.
Talent Augmentation, not outsourcing
We supply world-class talent; you stay in control. We handle hiring, payroll, and day-to-day people ops. You own the work, the messaging, and the KPIs. The talent becomes part of your team.
It’s the best of both worlds: the speed, scale, and economics of a global partner, with the control of an in-house team. And we use AI to find talent that complements your AI strategy rather than competing with it.
From a small CX/IT support shop to a global talent partner
MMCY began with a simple bet: that Ethiopia’s young, English-educated, STEM-strong workforce could deliver world-class work for global companies, if someone built the bridge.
We started small, supporting event technology for a handful of clients, and grew into one of the country’s pioneering talent operations. Today, 800+ experts work as embedded members of global teams from our hubs in New York, Dubai, and Addis Ababa, delivered to ISO 9001 and ISO 27001 standards. Along the way, one principle hasn’t changed: radical transparency, and the belief that our people are our greatest asset.
Connect Ethiopia’s world-class talent with the global companies that need it, building meaningful careers at home while giving clients teams they fully control.
A world where geography no longer limits opportunity, where the best talent, wherever it is, can join any team as an equal.
18 years building Ethiopia’s talent industry
We didn’t arrive when Ethiopia became interesting. We helped make it that way. Since 2008 we’ve been one of the country’s pioneering and most established talent operations, and that head start is exactly what your team inherits.
Eighteen years in a single market is hard to shortcut. It’s the difference between a vendor still learning the ground and a partner who already knows where the talent is, how to train it, and how to keep it. Lower risk, refined processes, and a delivery operation that has scaled through real cycles, not a pitch deck.
A genuine first mover
Among the first to build professional, export-grade delivery teams in Addis Ababa, with the operating playbook to prove it.
A leader in the market
Recognized among the leaders in Ethiopia’s talent industry, helping set the standards others now follow.
Proven at scale
800+ experts placed and embedded for global brands, delivered to ISO 9001 and ISO 27001 standards.
The people you onboard are the people who stay
In staff augmentation, turnover is your problem: every departure means re-hiring, re-onboarding, and lost context. Our retention is the quiet advantage. The expert you embed this quarter is the one who still knows your systems next year.
Retention and turnover exclude fixed-term seasonal contract completions, whose planned end dates don’t represent attrition. Measured across a period in which our headcount grew from 469 to 669, retention held even through rapid scaling.
Retention isn’t luck. It’s a program.
We invest in our people across health, convenience, culture, recognition, and growth, so the talent on your team is supported, motivated, and here for the long run.
Health & Well-being
- Employee insurance coverage
- Gym & fitness facility access and wellness programs
Employee Convenience
- Subsidized café with affordable meals
- Free tea, coffee & refreshments all day
- Safe shuttle service for night-shift staff
Work Environment & Culture
- A collaborative, inclusive workplace
- Office retreats & team-building
- Company sports clubs
Recognition & Rewards
- Employee recognition program rewarding outstanding performance and contributions
Career Growth & Development
- Leadership development programs for high-potential staff
- Internal promotion prioritized for open roles
The result
People stay, so your embedded team keeps its knowledge, quarter after quarter.
“We don’t take work off your hands. We put talent into your hands, and keep it under your control.”
MMCY operates to the highest international standards, ISO 9001 for quality management across service and talent placement, and ISO 27001 for information security across global operations.
New York, NY 10019
Deira, Dubai, United Arab Emirates
Addis Ababa, Ethiopia
A truly global perspective, serving clients across diverse time zones and cultures.